Table of Contents

New Feature Request

This section explains the process for requesting new features or enhancements that are not currently supported by UEAT's Open API.

When to Submit a Feature Request

Partners should submit a feature request when:

  • A required functionality is missing from the API.
  • An enhancement would improve integration efficiency.
  • A new use case needs to be supported for your POS system.

How to Submit a Request

Send an email to the integration team with the following details:

  • Merchant Name
  • Test Merchant ID (if applicable)
  • Test Store ID (if applicable)
  • Company Name (for developers)
  • Request and response logs (if applicable)
  • Description of the requested feature or issue
  • Business impact (why this feature is important)

Evaluation Process

UEAT will:

  • Review the request for feasibility and alignment with the API roadmap.
  • Provide an estimated timeline if the feature is approved.
  • Communicate any alternative solutions if the feature cannot be implemented immediately.

Best Practices for Requests

  • Be specific and detailed about the functionality needed.
  • Include examples or scenarios where the feature would be used.
  • Indicate whether the feature is critical or optional.