Contact Us
Need to talk with someone at UEAT? We are happy to answer your questions!
During Integration Build / Testing
Please include the following information in your email when available:
- Merchant Name (if one selected)
- Test Store Name
- Company Name (for developers)
- Request and response logs (if applicable)
- Description of request or issue
Integration and Certification Support
Help in getting started with your integration.
- Response Time: Within 48 business hours
- Email: integration@ueat.io
Development Technical Support
Specialized technical support during development work.
- Response Time: Within 48 business hours
- Email: api-support@ueat.io
Post-Integration / Production Support
Production Technical Support
Help with a live or production integration.
- Response Time: Available 24/7
- Email: support@ueat.io
- Phone: +1-866-214-0061
Production Financial Support
Help with financial reconciliation and other discrepancies.
- Response Time: Available 24/7
- Email: finance@ueat.io
| Department | Name / Title | Phone number | Email address |
| UEAT | |||
| Partnerships | Charles | ||
| Integration | Integration team | 1-866-214-0061 | integration@moneris.com |
| Support | Support team | 1-866-214-0061 +1-418-317-8466 |
posprovidersupport@ueat.io |
| Squirrel | |||
| Partnerships | Partnership Team | ||
| Integration | Integration team | ||
| Support | Support Team |