FAQ & Troubleshooting

This section provides answers to frequently asked questions and solutions to common issues encountered during POS integration.

Contents

• FAQ - Frequently asked questions about the POS Open API
• Common Issues - Solutions to typical integration problems
• V1 vs V2 Differences - Key differences between API versions
• Menu Mapping Workflow - Guide for menu item mapping
• How to Make an Order - Step-by-step order creation guide

What You'll Find

This section includes:

• Answers to common questions about authentication, endpoints, and workflows
• Troubleshooting steps for typical integration issues
• Guidance on API version differences
• Practical workflows and examples

Quick Links

• Authentication Issues? Check the Authentication guide
• API Errors? Review Error Handling
• Testing Problems? See Testing Tools
• Order Issues? Consult Order Creation

Still Need Help?

If you can't find the answer to your question:

1. Check the Common Issues page
2. Review the relevant section in the API Reference
3. Contact Us for direct support

Reporting Issues

When reporting issues, please include:

• Detailed error messages and logs
• Request and response payloads
• Environment information (test/production)
• Steps to reproduce the issue